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Top Questions Where are your products made? How do I cancel or change my order? How do I track my order? What is your return/exchange policy? When will my order ship? How much do you charge for shipping? Do you ship outside of the United States? I want you to donate toys for my event. I want Oompa Toys to carry my product(s)

Recall Watch Where Our Products Are Made Toy Safety & Testing Links Manufacturer Statements Letter to Manufacturers US vs Other Toy Standards Toy Recalls in the News

QUESTIONS ANSWERED IN OUR VIDEO BLOG

• Can I pick up purchases or drop of returns at your warehouse?
• Can I use a gift note if I didn't purchase gift wrap?
• Do you ship internationally?
• When will out of stock items return?
• What is the loyalty rewards program?
• Where are my loyalty rewards points?
• Why does it take longer to receive some parts of my order?
• What are the guidelines for writing and approving product reviews?
• Why is there an extra shipping charge on my order?
• Do you price match?

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WE HOPE THIS HELPS!

If not, please feel free to contact us. We're happy to be of service. You can reach us via our toll free number during our hours of 8:30am - 6pm CST Monday through Friday or any time via e-mail!

TELEPHONE:
888.825.4109 (within the continental US)
608.260.2620 (outside the continental US)

CLICK HERE TO E-MAIL US
We make every effort to respond within one business day or less!